Frequently asked questions

In this section you will be able to find answer to all your question regarding our product...

  • How do I install System Healer?

    1. Click Here to download System Healer and then Save .
    2. Choose the folder where you wish to save the download.
    3. Double-click on the saved file to start the installation process.
    4. Click Run and Yes when prompted, Allow changes to be made to your computer .
    5. Click I Agree to accept the License Agreement and continue.
    6. Complete the installation process and allow System Healer to scan your PC.

  • Why do I need System Healer?

    System Healer is for maintaining your computer’s health and stability. It will scan your PC for junk and will help improve its performance by safely removing unwanted registry entries. It will also help keep your PC running smoothly, enhance system functionality, and protect your private information.

    The product’s features also include; Game mode, Battery life extension, customizable registry scan, Internet settings you can adjust at any time for better performance, and much more.

  • Does this product work on tablet or mobile?

    Unfortunately, that is not possible. You can only use this software on your laptop or PC.

  • How do I stop System Healer from erasing my passwords?

    To prevent System Healer from erasing your saved passwords:
    1. Open and Run System Healer.
    2. Go to the Performance tab and select Adjust Internet .
    3. Make sure the options below are selected exactly as described:
    Forms autofill, Autofill of login names and passwords for forms , and Request before saving passwords .
    4. After completing the steps above, click Save . Your passwords will not be erased any more.

  • Why is System Healer not working?

    System Healer is a strong software tool that works very well. However, if you are experiencing issues with the program, please uninstall and reinstall to try again. There might have been an issue during the initial download process and connection.

    Uninstall System Healer and Reinstall it with the following steps below:

    To Uninstall System Healer:
    1. Close System Healer.
    2. Go to Start > Programs > and search for System Healer.
    3. Click Uninstall System Healer .
    4. Click Yes to continue and uninstall System Healer.
    5. Click OK when done.

    THEN –

    Re-Download and Re-Install System Healer:
    1. Click Here to download System Healer.
    2. A dialog box will appear and you will be prompted to save the file.
    3. Click Save .
    4. Double-click on the saved file to start the installation process.
    5. Click Run and then Yes when prompted to Allow changes to be made to your computer .
    6. Click I Agree to accept the License Agreement and continue.
    7. Once the installation is complete, allow System Healer to scan your PC.

  • How do I cancel my Automatic Renewal?

    To cancel the Automatic Renewal option for your product, send an email to: support@systemhealer.com , or submit a ticket through the Support page .

  • Why am I asked to purchase System Healer after I already did?

    If you purchased System Healer and received a confirmation email, this means that your System Healer has not yet been activated. You need to activate it with the License Key your received in your confirmation email.

    Follow the steps below in order to Activate your System Healer:
    1. Run System Healer; go to  Start > Programs > System Healer folder > Open System Healer.
    2. When the program opens, System Healer will automatically begin scanning your computer.
    3. After the scan, click the Heal Issues  button and continue with the process.
    4. Copy and Paste your License Key(s) in the designated activation window and Click Activate Now .
    5. System Healer is now activated and ready to go.

  • What is the Automatic Renewal option (rebilling)?

    The Automatic Renewal option automatically charges an amount equal to or less than the current price of the software (plus applicable taxes) prior to the expiration of your product subscription to your credit card or debit card so you don’t have to worry about your product expiring.
    With the Automatic Renewal feature turned on, you will receive automatic updates for your product.
    Of course, you will be reminded via email before this renewal takes place a few days prior to the charge.
    You can opt out of the Automatic Renewal option at any time by submitting a ticket through our Support Page or by sending an email to: support@systemhealer.com .

  • Do you offer refunds?

    Yes, we do offer refunds.
    System Healer Refund Policy: If, for any reason, you wish to cancel your purchase, you’re entitled to a full refund within 60-days of the original purchase date.
    After submitting a refund request online by filling out the form on our support page, our Customer Support Team will contact you within 48 hours.
    Our 60-Day Money Back Guarantee is in full effect on all orders.

  • Why does the process freeze after clicking ‘Run’ during the installation process?

    Follow the steps below to resolve this issue:
    In your Start menu Search box, type ‘Regedit’.
    “Do you want to allow the following changes?”
    Click Yes.
    Double-click ‘HKEY_CURRENT_USER’.
    Double click the Software folder .
    Right click on the System Healer folder and delete it.

    Follow the instructions below and download the software again.

    Click Here to download System Healer again.
    A dialog box will appear and you will be prompted to save the file.
    Click Save .
    Double-click on the saved file to start the installation process.
    Click Run and then Yes when prompted to Allow changes to be made to your computer.
    Click I Agree to Accept the License Agreement and continue.
    Once the installation is complete, allow System Healer to scan your PC.

  • Why do I still have the same errors after using System Healer?

    In order to get the most out of this program, please make sure that all other programs on your computer are closed before running your next system scan.
    Note: System Healer cannot clean the items that are being used by other programs simultaneously.
    Again, make sure you close all other programs before running the System Healer scan and cleanup process.

  • Where can I find my receipt after the purchase is made?

    Your receipt is sent directly to your email. Please check your email ‘Spam’ folder.
    Your confirmation email with your License Key(s) and Instructions may sometimes be redirected to your email ‘Junk’ folder by default.
    If you did not receive a confirmation email, please send an email to  support@systemhealer.com , and our Customer Support agents will assist you.

  • Where can I download System Healer?

    To try System Healer and care for your PC’s performance and health, please click on the secure link below to download our software for free: Get System Healer

  • How do I Uninstall System Healer?

    To uninstall our product, there are 3 options you can choose from:

    Option 1:
    Go to > Start menu > Programs folder and you locate System Healer.
    Click on Uninstall System Healer.

    Option 2:
    Go to > Control panel > Programs and features
    Find System Healer.
    Double-lick on it and select Uninstall.

    Option 3:
    Go to your Computer > Local disc (C:) > Program files , find System Healer and delete the file.
    Please note that in Windows Vista, Windows 7 and Windows 8, you will find ‘Programs and features’, whereas in Windows XP, it is ‘Add/Remove program’; both of which are located in the Control Panel.

Contact Us

Got a question? We got answers.

Please fill in the required field.
Please fill in the required field.
Please fill in the required field.
Please fill in the required field.

Thank You!

Your message was successfuly sent.

Thank you for contacting us. You will receive a response from our team within 3 business days or less.